FAQ'S
How do I get my claims to you?
Your claims can be faxed to 1-888-691-6040 or mailed to PO BOX 669325 Pompano Beach, Florida 33066

How often should I send billings?

We advise you to send your billings either daily or on a weekly basis

Do you offer electronic billing?
Yes, Most of our carriers accept electronic submission. We will set your practice up with our clearing house, billings will be ready to go within a 72 hour time frame
Most insurances require that you are contracted with them for us to be able to bill on your behalf

Will you be submitting secondary and third party claims?

Yes our billing service is all inclusive, including resubmissions, secondary, and any supplementals

Where does my money go?

All payments will be sent directly to your office, or directly to your account if you have selected EFT

How do you get paid for your services?

We get paid after you do, you will recieve a invoice after payments have been posted by our office. You will have net 10 days to remit payment

Will you handle all my patients insurance questions or concerns?

Yes, we will accept any phone call by your patients

Do you bill me for secondary claims?
No, we only bill you for claims that were submitted as primary. We do not bill you for any crossovers. Should we have to appeal any secondary payments per your request, then a fee will be assesed
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Do you offer any packages?
Yes, our service is fully customized based on your practices needs.

Do you require a contract?
No, we do not require a billing contract to provide billing services. We do require you to sign a Payment Terms Agreement form.

What are your fees?
Our fees start at 5% of your primary net collections, you keep the secondary money at a full % unless we drop a claim.
 
What is needed from me to start using your services?
Upon start we will provide you with a welcome package that will consist of several different checklists.